Saturday, June 30, 2007
Apple vrs. Windows
This isn't a Mac vrs. PC rant this time, this time it's Apple alone. We ordered a Macbook to go along with our iMac earlier this month. It was originally supposed to be shipped June 20 or so, but no later than June 26. June 26 I finally call Apple and they say, yes, it's going to be shipped June 26. The next morning, June 27, I get an email saying it won't be delivered until July 19 or so - some kind of unmentionable problem. A little later I get a survey from Apple asking about how the call the night before to the liars at Apple went - you can guess what my response was.
So, today I get another email saying the Macbook was shipped today and should be here around July 6. Go figure. I come home around 8pm and lo and behold, my iMac is froze. Nothing works - the desktop can be seen but no cursor, no keyboard, no nothing. I turn it off - having to shut off the power to do so and turn it back on. Nothing except a flashing folder with a question mark in it. And of course nothing in the teeny-tiny manual Apple includes mentions that error.
I turn it back off, disconnect everything, try to turn it on a few times with the same result. I get the OS X reload disk and insert it and nothing happens. I dig through some manuals and find out the hold the C down while restarting will start from CD. It does and a little more reading tells me about a disk utility on the start up disk. I try that and the only disk it shows is the DVD - no hard drive listed. Time to turn it off again. Do you know how hard it is to get a DVD out of an ailing Mac?!
I'm figuring I have a dead hard drive, on a computer less than 6 weeks old. I call the 800 Apple number and find they are only in business from 6 - 6 PT. I'll have to try tomorrow which is Saturday and I can't find any listing for their days of operation. Needless to say, I'm not a real happy camper right now. If there's no phone guy tomorrow, I'll try scheduling an appointment at the nearest Apple store, which is about 2 hours away. To top things off, it's iPhone weekend, so I'm sure the stores will be packed with iPhone wannabees. Rats!! Curses Apple!
Oh, by the way, I'm doing this post on my old Windows machine.
Labels: apple, computers, gripes, tech
