Monday, March 21, 2005
Staples
It's something you hear about, but when it actually happens, it's such a surprise, it's almost a shock - which is a shame. I'm talking about good service in a store.
This Saturday I bought a paper shredder from Staples. It's not a real fancy one, only $40. I usually try to get this kind of stuff during sales, but after looking for a couple of months not seeing any sales, I bought this one. Naturally, Sunday's paper had the same one with a $5 instant rebate and $15 mail-in rebate. Talk about pissed.
So, today I went over to Staples with ad and receipt in hand and asked about the sale. Quicker than anything, with absolutely no hassles what-so-ever, they credited me $5.35 on my credit card and printed out the 4 foot long rebate receipt. Thank you Staples.
However, since you couldn't tell it was really me unless I was griping about something, let me add a couple of things - not Staples related I might also add. Come to think about it, let my rant on rebates be my next entry since it's probably going to be pretty long.
The shredder -- it's an Executive Machines 6-Sheet Crosscut Paper Shredder, with included wastebasket. First let me say, that for $40 I'm not expecting a lot. I've used gas powered shredders in the military that could chomp down whole hard bound books without hesitation. But I am expecting that at least the shredder could follow its own hype on the package. It says: "Tough Enough to Shred 6 sheets of 20lb paper; Credit Cards; Stapled Paper." Yeah - right. It will protestingly take 3 sheets of writing paper. And that's slow. Five or six and it's not happy at all. Basically it'll take a couple of sheets of paper without too much protest. I don't expect it has a very long duty-cycle either. It doesn't say, but I'd guess a couple dozen sheets, then break time for awhile. Within those parameters, it does its job though. And now that it's only $20, I'm even happier.
2fers: Staples and Shredder