Land of Oz

Damons

As you know I spend a lot of time complaining about bad service. Well, here goes another one. Last Saturday, we were going out to eat. Our first stop was Outback, which told us there'd be about a 2 hour wait. So we decided to go across the street to Damons - oops.

Damons told us there'd be about a thirty minute wait. Boy, talk about lying. It did take only about 30 minutes to get to a table, but then the wait really started. By the time the waitress got to our table, I was getting a little upset. I tried to remember that it wasn't the waitress's fault. That most things were beyond her control. That being said, we waited some more. After a drink - and more waiting - we got our appetizers - some kind of springroll cracker thingie. Which I must admit were pretty good. Then we waited - and waited some more. In the midst of this wait, I went up and complained to the hostest about the wait - she said they were really busy in the other room (an excuse that came up a lot). Finally they brought out our meals - mine was the wrong one by the way. I wasn't about to ask for it to be replaced.

While we were waiting for our meal, I did witness something I've never seen in a restaurant before. One of the other tables got up in mass and left before the meal ever got to their table. The server finally came out about 15 minutes after they left and looked around at a big empty table while he balanced a tray of food on his arms.

The manager finally came out and comped my meal and also treated us to dessert. Honestly, I would've rather had my correct meal on time and been charged for it. To top things off, they came in and started to vacuum the floor while we were sitting there eating dessert. Talk about ruining an evening.

2fers: Damons and Outback