Tuesday, December 18, 2007
Post Office Games
Here's an email I recently sent the US Post Office using their online form. Note, that I've changed the actual address and other names in the text below, but that otherwise it is identical to what I sent. It'll be surprising what (and even if) I ever get a reply.
There seems to be confusion about what my actual mailing address is.
The physical street sign on our street is Elmchip Cir
According to the 4#### Post Office (I talked with them by phone) the address is 1229 Elmchip Drive with no East or West and that the street sign is incorrect.
According to the local Road Commission official the correct address is 1229 Elmchip Circle and sign is correct.
The problem is that many online address forms use some type of validation for the address and there are some that won't accept "1229 E. Elmchip Circle" and some won't accept "1229 Elmchip" and others that need "1229 Elmchip Dr". Other online sites will also give a warning that "1229 E. Elmchip Cir" is not currently an address the Post Office delivers to although we do get mail there.
Can you folks check into this and find out what the actual correct address I'm supposed to use is?
As is normal with bureaucracies, both sides are positive they are correct and the other side is incorrect. And as usual, we're in the middle.
Oh, they did respond. They gave me an 800 number to call. I tried calling it, but was warned off and told there was a real long wait. I guess I'll try later. I guess this way the post office can say they fixed the problem and turned it back to the customer for further information.
Labels: computers, government, gripes
